A woman at home speaking with her counsellor in an online video counselling session
Counselling, wherever you are

Online counselling, Australia wide

Some of the most meaningful conversations I have with clients happen on screen. Online counselling brings the same care, the same experience and the same practical support into your own home, wherever you are in Australia.

The same work, on screen

Counselling that comes to you

Life does not always make room for a drive across town. You might live hours from the nearest counsellor. You might be juggling small children, shift work, or a week where leaving the house feels like too much. Or you might simply feel more at ease talking from your own couch, with your own cup of tea.

Online counselling removes the distance. We meet by secure video, face to face on screen, and the work we do together is the same work I do in my rooms in Barton. You are seen. You are heard. And you do not have to go anywhere to get there.

Many people, many reasons

Who is online counselling for?

Online sessions suit many people, for many different reasons. It may be right for you if:

  • You live in a regional or rural area, and the nearest experienced counsellor is a long drive away
  • You are outside Canberra, interstate, or posted away from home for work
  • You are a parent, and arranging care around appointments is one job too many
  • Illness, injury or mobility makes travelling to appointments difficult
  • Your work hours make it hard to get to a practice during the day
  • You simply prefer the comfort and privacy of your own space

Whatever brings you here, the door is open. It just happens to be your own.

Available by video

What can we work on together online?

Almost everything I offer in person is available online. That includes:

Simple from the start

How does it work?

1.

Book your appointment

Choose the session length that suits you, 60 minutes or 120 minutes, and book online using the buttons on this page.

2.

Receive your secure video link

Before your appointment you will receive an email with a private link to your video session.

3.

Click the link at your appointment time

The session runs in your web browser. There is nothing to download or install.

4.

We begin, just as we would in the room

Your first session is a relaxed, judgment-free conversation about what has brought you here and what you would like to be different.

Keeping it simple

What you will need

  • A quiet, private space where you feel comfortable talking
  • A reliable internet connection
  • A computer, tablet or smartphone with a camera and microphone
  • Headphones if you would like extra privacy, though they are not essential

That is all. If you can make a video call to family or friends, you can do online counselling.

An honest word

Is meeting in person ever a better fit?

Sometimes, yes. Some people find it easier to open up in the room, and some situations are better supported face to face. If you are not sure which is right for you, we can simply talk it through when you get in touch. Many clients also move between the two, meeting in person at The Realm in Barton when they can, and online when life gets in the way.

If you are in crisis or immediate danger, please call 000, or Lifeline on 13 11 14. Online counselling is not a crisis service.

Ready when you are

Book online counselling, from wherever you are

Taking the first step is often the hardest part. When you are ready, booking is simple. Choose a 60 minute or 120 minute session and pick a time that suits you.

Good to know

Frequently asked questions

Is online counselling as effective as meeting in person?
For most people and most concerns, yes. Research consistently finds that video-based counselling achieves outcomes comparable to in-person sessions for a wide range of concerns. What matters most is the relationship between you and your counsellor, and that does not change with the format.
Is my online session private and secure?
Yes. Sessions are held through a secure, encrypted video link generated by our practice software, and your link is private to your appointment. Everything you share is treated with the same confidentiality as an in-person session.
Do I need to download an app or create an account?
No. Your session runs in an ordinary web browser on your computer, tablet or phone. You simply click the private link we send you before your appointment.
How do I book an online session?
Use either booking button on this page to choose a 60 minute or 120 minute session and pick a time that suits you. Your appointment is made directly in our secure practice system, and your private video link follows by email.
Can my partner and I join from different locations?
Yes. Couples and family sessions can be held with each person joining from their own device, whether you are in different rooms, different cities or different states. This is often helpful for couples working through separation, fly-in fly-out schedules or interstate moves.
Do you see clients outside Canberra?
Yes. While DIPAC is based at The Realm in Barton, online counselling is available to clients anywhere in Australia.