A small group of people sitting together in conversation in a warm, softly lit room, engaged and at ease
Family group conferencing

Family Group Conferencing Canberra

A structured, respectful process that puts decision-making back in the hands of the family, with the right support around them.

What it is

Decisions made by the family

Family group conferencing is a facilitated process that brings a family together to make important decisions themselves, rather than having those decisions made for them. A trained facilitator guides the conversation and holds the structure, while the family does the deciding. It is built on a simple belief: that families, given the right support and information, are best placed to find solutions that will actually work for them.

Every conference runs within clear guidelines and agreed ground rules, sometimes described as above-the-line behaviours, so that everyone can take part safely and be heard. The facilitator keeps the process fair and respectful, and steps in if things need steadying, so the focus stays on finding a way forward.

The people closest to a situation are often the ones who understand it best. This process trusts that, and gives it structure.
Who it helps

Two ways it is used

Family group conferencing is used in a range of settings where a family or community needs to make decisions together and move forward.

Family decision-making

Where a family needs to make significant decisions together, such as arrangements for the care and safety of a child, or planning care for an ageing or disabled family member. The process is considered in line with Aboriginal and Torres Strait Islander cultural values of family and community responsibility, recognising the central role of extended family in caring for one another.

Restorative justice

A restorative approach can bring together those affected by harm or an offence, in a safe and carefully facilitated setting, to understand its impact and agree on how to repair it. The focus is on accountability, healing and a constructive way forward for everyone involved.

Why it works

The benefits of conferencing

When families are trusted to lead, the decisions that follow tend to be stronger and longer-lasting. Conferencing can:

  • Put decision-making back with the family
  • Give everyone affected a genuine voice
  • Draw on the strengths within the family
  • Build agreements the family owns and will keep to
  • Reduce conflict and improve communication
  • Keep children and vulnerable members at the centre
  • Respect cultural values and family responsibility
  • Support accountability and repair after harm
  • Create clear, workable plans for the future
Darleen Barton, founder of DIPAC and Associates, Canberra
Who you will work with

Meet Darleen

I am the founder and director of DIPAC, which I established in 2009. As a nationally accredited mediator and family group facilitator, with around 25 years of practice, I have guided many families and groups through difficult decisions. My role in a conference is to hold a safe, fair structure so that everyone can be heard, and the family can find its own way forward.

  • Australian Counselling Association
  • AIFLAM
  • Mediation Institute of Australia
  • Nationally Accredited Mediator
  • Family Group Facilitator
  • NDIS Provider
  • Accredited Private Health Provider
Ready when you are

Bring your family together

If your family or organisation is facing a decision that would benefit from a structured, supported conversation, we are here to help. In person in Canberra, or securely online across Australia.

Good to know

Frequently asked questions

Who attends a family group conference?
That depends on the situation. It usually includes the immediate family and, where helpful, extended family, support people and relevant professionals. We work out together who should take part, and prepare everyone beforehand so they know what to expect.
What happens on the day?
A trained facilitator opens the conference, sets out the ground rules, and guides everyone through sharing information and perspectives. The family is then given private time to work toward a plan, which is discussed, agreed and recorded. The facilitator keeps the process fair and safe throughout.
Is it confidential?
Yes, within the usual professional and legal boundaries, which we explain before we begin. Where child safety or legal matters are involved, there may be specific requirements, and we are always clear about these upfront.
How do we prepare?
Preparation is a key part of the process. Before the conference, the facilitator speaks with those attending to understand the situation, explain how it works, and make sure everyone feels ready to take part.
Can it be held online?
In many cases, yes. Conferences can be held in person in Canberra or via secure video where that suits the family better. We will talk through the best format for your situation.
How do we get started?
Get in touch to talk through your situation. We will explain how family group conferencing could help and guide you through the next steps.